Shipping and Refund Policy
You shall have the option to cancel your order for a Product at no cost any time before the Product has been dispatched within India, unless otherwise expressly specified in the Platform for certain Products.
- If the Subscription that you want to cancel, you can write to the customer support team at [email protected] (10 AM-6 PM) Tuesday to Sunday.
- If Customers Buy a Product from the website then we will deliver the product to the customer mentioned address or permanent address in 7-10 working Days from the date of shipping.
- In such cases, the order will be canceled, and the money will be refunded to you within 24-48 business hours after the cancellation request is duly processed by us.
- If you wish to cancel an order that has been shipped but has not yet been delivered, please get in touch with our Customer Support team at [email protected] .
- In case you have canceled an order, which has already been handed over to the courier company on our end, they may still attempt delivery. Kindly do not accept the delivery of the order.
- Once we receive the Product(s) back and verify its packaging/condition, we will refund your money within 5-6 business days. We may charge for the online payment gateway expenses, etc.
- For payments done through credit/debit cards or net banking, the refund will be processed to the same account from which the payment was made within 5-6 business days of us receiving the confirmation back. It may take 2-3 additional business days for the amount to reflect in your account.
- Sudenkart.com is the Ecommerce of dental products of Firm Name Mittal Den Pro & Surgicals.
