Return Policy  
Sudenkart.com, we strive to provide high-quality dental products and ensure customer satisfaction. However, if you encounter any issues with your order, we are here to help. Please read our return policy carefully.

Eligibility for Returns  
You may request a return under the following conditions:

Incorrect Item Delivered: If you receive a product that is different from what you ordered.  
Damaged or Defective Product: If the product is delivered in damaged or defective condition.  
Conditions for Return

To qualify for a return:

The product must be unused and in its original packaging.  
The return request must be raised within 7 days of receiving the order.  
Proof of issue (e.g., photos of the damaged item or incorrect product) must be submitted during the return request.  
Steps to Initiate a Return  
Contact our Customer Support Team at [email protected] or call us at [85628-57198] within 7 days of delivery.  
Provide your order number and details of the issue.  
Attach supporting evidence, such as pictures of the item received.

Return Process  
Upon verifying your claim, we will approve the return and provide a return shipping label.  
Please pack the item securely and ship it back to us using the provided label.  
Once the item is received and inspected, we will process the refund or replacement, as per your preference.  
Non-Returnable Items  
Products damaged due to customer misuse.  
Customized or made-to-order items unless defective.  
Consumables that have been opened or used.

Refund Timeline  
Refunds will be credited to your original payment method within 7-10 business days after the returned product passes inspection.

Contact Us  
For any returns-related queries, feel free to contact our customer support team at [email protected].